Frequently Asked Questions

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How do I change my administrator password?



The administrator password is what allows you control over your entire account. It will give your the opportunity to create, modify and delete email accounts; put passwords on folders within your website; upload and remove files from your domain; get website traffic stats etc.

If the domain we're hosting for you is somedomain.co.za and you want to change your administrator password, then go to
https://www.somedomain.co.za:2083/
in your web browser and key in the username and password that we gave you when your account was created.

After a few seconds, the main Cpanel webpage will open up. One of the icons is labelled "change your password" - click on that.

You will then be prompted for your old password and also what you would like to change it to. Key in the required fields and then "Change your password now".

There are some nice notes about choosing secure passwords on that page as well.

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